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Insurers, like all other companies, face major challenges when customers fail to fulfil their payment obligations. But what does a sensible approach to policyholders (policyholders) in debt collection look like? Especially against the background of the non-cancellability of the insurance contract in the case of substitute health insurance - also known as private health insurance. With PKVInk, KSP shows how this balancing act can be achieved.

In the interview with co-editor Jens Blaffert, lawyer, you will find further information on this reference book and for whom it is suitable.

Legislative processes have rarely been this fast in the past: The last major novella to the EnWG and the Electricity and Gas Ordinance (Strom- und GasGVV) was only a little over a year ago, after which many processes at energy suppliers already had to be adapted and re-implemented. Now the legislator is making even stricter demands on the conditions for suspending supply due to late payment.