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+49 40 450 65 550

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Britta Röbig

+49 40 450 65 914

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+49 40 450 65 0

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Dr. Andreas Seegers

+49 40 450 65 0

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Martin Hintze

+49 40 450 65 986

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Hauke Büsing

+49 40 450 65 1638

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Florian Klausnitz

+49 40 450 65 1678

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+49 40 450 65 1553

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Full legal service
for mobility
in public transport

EBE | Ticket subscriptions | Infrastructure damage | Legal proceedings | Advice

Legal services
for mobility in public
local and long-distance transport

A DIGITAL APPROACH

KSP is not just your digital legal service provider. KSP combines legal debt collection management and legal bulk processing with sector-specific expertise in mobility.

Together with our clients and partners, we develop targeted solutions that go far beyond mere ‘debt collection’, encompassing holistic processes from ticket inspection right through to enforcement.

The legal enforcement of increased transport charges and unpaid travel card subscriptions is just as much a part of our day-to-day business as filing criminal complaints, handling claims for damage to infrastructure and providing overarching legal advice.

KSP has become an important partner for us in the field of active and data-protection-compliant debt management. Our debt collection processes now run more quickly and effectively, which has significantly reduced the amount of internal coordination required.

Maurizio Rinaldi, Head of Sales Freiburger Verkehrs AG

Our service offerings

 

INFRASTRUCTURE DAMAGE

KSP supports you in pursuing claims for damages arising from:
→ Damage caused by vandalism (e.g. graffiti  & ‘scratching’)
→ Damage to infrastructure, including tracks, vehicles, buildings and
    ticket machines
→ Pursuing recourse claims for transfer costs and downtime

DEBT COLLECTIONS

KSP offers you a digital debt collection service with the quality of a solicitor’s service
→ Increased transport charges (“EBE”)
→ Claims arising from unpaid ticket subscriptions
→ Passenger data retrieval
→ One-stop solution for transport companies

Supportive legal advice and training

KSP advises you on all matters relating to the implementation of
→ legislative changes and overarching legal issues
→ legal training for service centre and inspection staff
→ defending against unjustified claims

LEGAL PROCEEDINGS

KSP supports you in dealing with legal proceedings
→ Filing criminal complaints, including for the fraudulent obtaining of
    benefits
→ Fraud prevention and the pursuit of claims for damages
→ Support throughout criminal proceedings relating to vandalism
    (including in civil claims brought by the victim)

 

Ticket Collection 2.0

Strong partners for a comprehensive ticket collection solutio
→  A smart, networked inspection service linked to KSP for local and
    long-distance transport operations
→ Networked hardware and software development by the industry, for
    the industry
→ Smart, AI-supported management of inspection staff and operations
    by partners in field service management

OUR Benefit

 

Reputation protection

With us, you can rely on a reputable and legally compliant bulk solution that always keeps your reputation in mind.

Maximum success

Success is no accident.
It is the result of first-class training, continuous professional and technical development, and an understanding of our clients’ needs.

Unlocking optimisation potential

From individual reports on line and route operations right through to the performance of inspection staff: we provide the statistics you need for successful management!

Your benefits

WHETHER YOUR BUSINESS HAS ANY NEEDS –
WITH KSP, YOU’LL ENJOY THE FOLLOWING BENEFITS

 

 

ECONOMIC
PLANNABILITY

Working with KSP improves the efficiency of route network management whilst ensuring that our reputation is protected.

RESOURCE GAINS­

By outsourcing administrative tasks to KSP, you can free up internal resources and shift costs onto the parties responsible for the requests.

MINIMISING
COLLECTION LOSSES

With KSP as your legal debt collection partner, you can significantly minimise collection losses and optimise debt recovery.

INFRASTRUCTURE
PROTECTION

KSP supports you in enforcing claims for damages­.

Successstory VAG

INCREASING EFFICIENCY –
REDUCING WORKLOAD

For several years now, KSP has been working as a successful debt collection service provider for Freiburger Verkehrs AG (VAG). In our case study, you can find out more about the challenges and successes of our collaboration.

→ to the success story VAG

WOULD YOU LIKE FURTHER
INFORMATION?

PLEASE FEEL FREE TO CONTACT US

Margarita Muñiz Bertelshofer
Lawyer
Head of Mobility

+49 40 450 65 0

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Margarita Muñiz Bertelshofer