- Debt collection
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- Debt collection
- philosophy
- Range of services
- Mass proceedings
- AREAS OF COMPETENCE
- References
- AREAS OF COMPETENCE
- Contact
- AREAS OF COMPETENCE
- Contact
- AREAS OF COMPETENCE
- Contact
- AREAS OF COMPETENCE
- Contact
- AREAS OF COMPETENCE
- Contact
- AREAS OF COMPETENCE
- Contact
- AREAS OF COMPETENCE
- Contact
- Commercial law
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- About us
- We stand for
- People
- Commitment
- Range of services
- Contact
- Hinschg
- Benefits
- Pricing Models
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- Info
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- Contact
Would you like
further informations?
Your contact person:
Office Management
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further informations?
Your contact person:
Britta Röbig
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further informations?
Your contact person:
Personalmanagement
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further informations?
Your contact person:
Dr. Andreas Seegers
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further informations?
Your contact person:
Martin Hintze
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further informations?
Your contact person:
Hauke Büsing
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further informations?
Your contact person:
Florian Klausnitz
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Your contact person:
Office Management
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further informations?
Your contact person:
Verena Antoni
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Your contact person:
Ilka Keunecke
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Your contact person:
Kristin Peitz
We make settling liabilities
as simple as possible
Recovery is primarily achieved out of court using an intelligent mix of measures - from all available recovery instruments - which is optimised on a customer-specific and ongoing basis by analysing the respective portfolio. The aim is to find an amicable solution that takes into account the individual customer's history as well as their economic performance.
Strategy
Can't or won't
the customer pay?
We find out!
This is the basic question in debt collection. The further design of every debt collection process depends on the answer to this question. We combine individual solutions tailored to the client relationship with efficient, process-controlled debt collection. Our organisation is dynamic and consistently focused on quality. All mandates are under the leadership of lawyers who are well-versed in the special requirements of the respective industry.
Personal
Respectful.
Dialogue-oriented.
By lawyers.
Taking your individual goals into account, we focus on addressing your clients in a consistently reputable manner. In so doing, we consciously use our lawyer status within the scope of the entire activity. This not only ensures increased awareness in communication with your client, but also underlines the urgency of your concern. We see ourselves as intermediaries between you and your clients.
Omnichannel
ALWAYS AND
Everywhere
Communication is one success factor in the exchange with clients. Therefore, KSP is accessible via all common communication channels and communicates with your clients via their preferred channels.
- Live Chat
- Service Portal
- Letter
- Phone
- Personally
- SMS
- Fax
Address
WE SPEAK
your customers’ language
We always have an open ear for those customers who would like to speak to us personally, Our in-house InfoCenter is available to your customers five days a week by phone via a service number. If you have any problems communicating, one of our native speakers will be happy to help. We currently cover over 20 foreign languages.
Onboarding
YOU ARE WELCOME -
ONBOARDING MADE EASY
At KSP a team of IT and debt collection experts takes care of the smooth connection to KSP. The set-up service includes checking your commercial dunning system for possible legal risks. We set up the interface to our system according to your specifications. We use all common interface formats. The exchange of data is encrypted. The core of the connection is the joint definition of the collection strategy - with the integration of the KSP Predictive Analysis. Here, timing, tonality, communication channels and the payment options offered are determined. An extensive test phase concludes the set-up.
Our service plus for you
Reports
We make
you better
We customize our reporting to your needs for your file portfolio. In addition, we analyse and evaluate the findings collected in the debt collection process. We provide you with these in reports regularly for use in optimising your processes.
24/7 transparency
Transparency at
at all levels
Transparency is important to us: As a client, you have access to our client portal and to the files being processed, via a password-protected area. Thus, you can access an up-to-date overview of the processing status and the measures initiated at any time.
The lawyer
makes the difference
Feel free to contact us